Contact us
Questions, feedback, a bug to report, or a business enquiry? We read every message and are happy to help.
Email: sm@icocoassociates.co.uk
We usually reply within one to two business days.
What we can help with
Whatever you are writing about, a little detail helps us help you faster:
- Support - if a transfer will not connect, tell us the two devices involved (for example iPhone on Wi-Fi, Windows laptop), the exact on-screen message, and whether the phone was on Wi-Fi or mobile data.
- Feedback and feature ideas - we build DropAnything around what people actually need, so suggestions are genuinely welcome.
- Bug reports - describe what you did, what you expected, and what happened instead, plus your browser and device.
- Business and partnership enquiries - reach out to the same address and we will route it to the right person.
- Privacy requests - questions about data, or a request under data-protection law, are handled by the same team; see the Privacy Policy for what we do and do not hold.
Before you email: quick answers
Many questions are answered instantly in our help pages. If your transfer will not connect, keeping both pages open and putting the phone on Wi-Fi solves most cases. For step-by-step help, see the FAQ, the phone and PC guide, or the AirDrop alternative for Windows guide.
Who we are
DropAnything is developed by iCoCo Developers, part of iCoCo Associates Limited. You can learn more about the product and the team on our About page.